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Terms & Conditions

Welcome to Taximore. These Terms and Conditions ("Terms") govern your use of the Website and the services provided by Taximore.co.uk ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

  1. Introduction
    1. Taximore.co.uk specializes in providing premium chauffeuring services in and around London, including but not limited to airport transfers, corporate travel, and private hire.
    2. These Terms apply to all users of our services, including customers and visitors of the Website. By using our services, you agree to these Terms.
  2. Services Overview
    1. Our services are available through online booking, telephone, or authorized agents.
    2. All bookings are subject to availability. We reserve the right to refuse any booking request at our sole discretion.
    3. The rates displayed on the Website are estimates and may vary based on the final service details, including distance, time, and any additional services requested.
    4. All vehicles are fully licensed and insured, and our chauffeurs are professional, experienced, and licensed to operate within the UK.
  3. Booking and Payment
    1. Booking Process:

      2. You are required to provide accurate and complete information during the booking process. Any misinformation may result in additional charges or cancellation of your booking.

      Once a booking is confirmed, you will receive a confirmation email outlining the details of your service.

    2. Payment Terms:

      3. Payment must be made at the time of booking unless otherwise agreed in writing. We accept major credit/debit cards and other payment methods as specified on the Website.

      For corporate accounts or repeat clients, payment terms may be extended upon approval, with invoices payable within 14 days of receipt.

    3. Late Payment:

      4. In the event of late payment, we reserve the right to charge interest at a rate of [X]% per month on the outstanding amount until payment is made in full.

    4. Security Deposits:

      5. For certain bookings, we may require a security deposit, which will be refunded after the service, provided there are no damages or additional charges.

  4. Cancellation and Refund Policy
    1. Customer Cancellations:

      2. Standard Bookings: Cancellations made more than 48 hours before the scheduled pickup time will receive a full refund. Cancellations made between 24-48 hours before the pickup time will incur a 50% cancellation fee. Cancellations within 24 hours of the pickup time are non-refundable.

      Special Events: Bookings for special events (e.g., weddings, corporate events) must be canceled at least 7 days in advance to receive a full refund. Cancellations within 7 days of the event will incur a 50% cancellation fee.

    2. No-Show Policy:

      3. If the client fails to show up at the designated pickup location within 30 minutes of the scheduled time without prior notification, the booking will be considered a no-show, and no refund will be provided.

    3. Company Cancellations:

      4. We reserve the right to cancel any booking due to unforeseen circumstances such as vehicle breakdowns, extreme weather conditions, or other factors beyond our control. In such cases, a full refund will be issued, or an alternative service will be provided where possible.

  5. Customer Responsibilities
    1. Conduct:

      2. You and your passengers are expected to behave in a manner that is respectful to our chauffeurs and vehicles. Any damage caused to the vehicle by you or your passengers will be your financial responsibility.

    2. Luggage:

      3. You are responsible for ensuring that your luggage complies with our vehicle's capacity and weight limits. We are not liable for any loss or damage to personal belongings during the service.

    3. Child Safety:

      4. If you are traveling with children, you must inform us in advance so that appropriate child seats can be provided. It is your responsibility to ensure that children are seated safely.

  6. Liability and Disclaimers
    1. Service Delays:

      2. While we strive to provide timely service, we are not responsible for delays caused by traffic, weather, or other unforeseen circumstances. We recommend allowing extra time for your journey.

    2. Limitation of Liability:

      3. Our liability for any claim related to the services provided shall not exceed the amount paid by you for the service. We are not liable for any indirect, incidental, or consequential damages.

    3. Force Majeure:

      4. We shall not be liable for any failure or delay in the performance of our obligations due to events beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental restrictions.

  7. Privacy and Data Protection
    1. Data Collection:

      2. We collect and process your personal data in accordance with our Privacy Policy, which is available on our website. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

    2. Data Security:

      3. We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee absolute security of your data.

  8. Intellectual Property
    1. Website Content:

      2. All content on the Website, including but not limited to text, graphics, logos, and images, is the intellectual property of Taximore.co.uk or its licensors. You may not use any content from the Website without our prior written consent.

    2. Trademark:

      3. "Taximore.co.uk" and our logo are trademarks of our company. Unauthorized use of these trademarks is strictly prohibited.

  9. Amendments to Terms
    1. We reserve the right to amend these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
  10. Governing Law and Jurisdiction
    1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.
    2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  11. Complaints and Dispute Resolution
    1. Complaints:

      2. If you have any complaints regarding our services, please contact us at info@taximore.co.uk. We will endeavor to resolve any issues promptly and fairly.

    2. Dispute Resolution:

      3. In the event of a dispute, we may recommend mediation or arbitration as a means to resolve the issue amicably.

  12. Contact Information
    1. If you have any questions about these Terms, please contact us:

      2. Email: info@Taximore.co.uk

      Phone: +44 7501 114756

      Address: 4 Imperial Place, Maxwell Road, Borehamwood, WD6 1JN, London, England

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