FAQs

Right after you book, you’ll receive a booking confirmation email to your inbox. If you don’t, please check your SPAM box

Keep yourself calm and check your booking information we send you with the confirmation e-mail. Check your time, surroundings and make sure that you are on the right spot, right time where you were supposed to meet with your driver. After making sure that you are on the right spot at the right time, try contacting your driver according to the details we shared with you for the next 15 minutes. If your driver does not pick up the phone, give TaxiMore a call and we will provide you another private transfer as soon as possible.

After confirming your booking for your private transfer, we will share the details of your driver with you and your details with your driver. You can contact your driver or you can wait for your driver to contact you at short notice.

After confirming your booking for your private transfer, we will share the details of your driver with you and your details with your driver. You can contact your driver or you can wait for your driver to contact you at short notice.

Booking a private airport transfer is easy with these simple steps:
1.Choose Your Location and Arrival Date: Enter the location where you'll be picked up or dropped off, along with your arrival date and flight number. This helps determine the best pickup time.
2.Select Your Car: Pick a vehicle that suits your needs based on the number of passengers, amount of luggage, and desired level of luxury.
3.Make Payment: Complete your booking through a secure payment gateway. Then,You'll get a confirmation email immediately after your payment is processed.

To cancel your trip, simply find the "Delete" icon on your trip details page if you're using a computer. If you're on a mobile device, tap the "Actions" button and then select "Delete".
Please note that canceling a trip might result in some fees. The exact amount will depend on the specific terms and conditions of your booking. For information on refunds, please refer to the terms and conditions of your booking.

The fare you see with Taxi More is the final price you pay - no hidden fees! This includes the distance you travel, the type of car you choose, and standard charges like taxes, tolls, airport parking, and congestion fees.
However, there may be additional costs for special requests. This could include child seats, extra luggage, or waiting time. We'll confirm any extra charges with you before you book.

The cost of your transfer depends on the type of car you choose, the distance you need to travel, and any extra services you add. For example, if you want someone to help you with your luggage, you'll see an extra charge when you pay. Or you won't pay the same price for a regular car and a fancy one.

To change your booking, follow these steps:
1-Log in: Go to our website and sign in to your account.
2-Access ongoing trips: Find and click on the "Ongoing Trips" section.
3-Edit your booking: Locate the trip you want to modify and click the "Edit" icon.
4-Make adjustments: You'll be taken to the booking a page where you can change details like your travel dates, destination, or accommodations.

We require your flight number during the booking process so we can track its status in real time. If your flight experiences a delay or arrives early, we'll be prepared with a taxi waiting for you at the airport.

If you've left something behind in your car, please contact us immediately. We'll promptly reach out to the driver and arrange for the item to be returned to you as soon as possible.

If you couldn't find the answer you were looking for, please contact our customer support team. You can do this by filling out our contact form on our website. We'll get back to you as soon as possible with a helpful response, It may take 3-5 business days.